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Ozure CRM ( Customer Relationship Management ) refers to the technologies, strategies, and practices that businesses use to manage and analyze customer interactions and data throughout the customer lifecycle. Built by Olgoc runned by Zuriey LLC.
Here are some key points:
Purpose: The main goal is to improve business relationships with customers, assist in customer retention, and drive sales growth.
Functionality: A CRM system helps companies stay connected with customers, streamline processes, and improve profitability.
Features:
Contact Management: Storing and organizing customer information.
Sales Management: Tracking sales processes, quotas, and performance.
Customer Service: Managing customer service requests, history, and outcomes.
Marketing Automation: Managing and automating marketing campaigns.
Analytics: Gathering insights from customer data to make informed decisions.
Benefits:
Better customer service
Increased sales
Enhanced customer retention
Improved data and reporting
Efficient communication
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